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Frequently Asked Questions
Quality of Our Products
Yes! All of our products are Certified by the Gluten-Free Certification Organization. GFCO provides consumers and manufacturers confidence in knowing that products labeled with the GFCO certification mark meet the strictest standards in the industry for gluten-free.
Yes! All of our products are certified vegan by Vegan Action and free of animal or animal by-products including flesh, bones, dairy, eggs, honey, fur, leather, wool, down feathers, and cosmetics or chemical products tested on animals.
Our Chocolate Peanut Butter Cups and Chocolate Almond Butter Cups are Keto Friendly.
- Chocolate Peanut Butter Cups: Each cup contains only 4 grams of sugar, and 5.5g of net carbs.
- Chocolate Almond Butter Cups: Each cup contains only 3.5g of sugar, and 4g of net carbs.
The Paleo Foundations rules around certified Keto for a snack food is 6-8g of net carbs per snacking occasion, and maple syrup is an approved sweetener. We also deliver a nice amount of healthy fats at 8.5g per cup.
We developed our recipes to be as close to a 1:1 fat to carb ratio as possible, which is also advantageous for a lower glycemic load. We appeal to those healthy snackers who do not like sugar alcohols and/or monk fruit and appreciate the premium taste maple syrup delivers.
Yes! All of our products are grain-free, soy-free, dairy-free, and made without any refined sugars. We also use plant-based, heart-healthy fats like coconut oil and almond butter, which are wholly-embraced by the Paleo community.
No! All of our products are dairy free.
No! All of our products are NON-GMO certified by the NonGMO Project, a non-profit organization, committed not only to verifying and labeling products, but also to supporting and coordinating efforts between seed breeders, farmers, processors and manufacturers. Their efforts protect and expand the availability of NON-GMO seeds, ingredients and products.
We source Fair-Trade dark cocoa powder and vegan dark chocolate chips which are both Fair-Trade certified by Flocert who independently certifies Fairtrade products worldwide. Flocert’s mission is to assure fairness and to help producers, traders and brands spread fair practices across supply chains.
Yes! All of our products are processed in a Star K Certified Kosher facility.
No! All of our products are free of corn, soy, and starches.
We use organic virgin coconut oil for the luxurious taste and mouth feel it gives our Tarts, Cups & Bites. Coconut oil also melts at 76 degrees so when our products begin to reach room temperature, they literally melt-in-your-mouth. We think that melt-in-your-mouth experience is why our products taste so amazing. Coconut oil is also known for its beneficial medium chain fats and is used frequently by athletes and Paleo enthusiasts as an energizing fuel for the body. Coconut oil is also known to be anti-microbial and anti-bacterial.
A Medium Chain Triglyceride (fat) is rapidly absorbed by the body and is quickly metabolized (burned) as fuel, unlike long chain fats. The result of this accelerated metabolic conversion is that instead of being stored as fat, the calories contained in MCTs are very efficiently converted into fuel for immediate use by organs and muscles.
We need fats to be healthy and strong. Plant based fats like those found in nuts, seeds and coconut oil, contain fatty acids that make up our cell membranes, help with brain function, are necessary for the absorption of fat soluble vitamins (including A, C , E, D & K) and for the production of energy and hormones.
Frequently Asked Questions
Quality of Our Products
Yes! All of our products are Certified by the Gluten-Free Certification Organization. GFCO provides consumers and manufacturers confidence in knowing that products labeled with the GFCO certification mark meet the strictest standards in the industry for gluten-free.
Yes! All of our products are certified vegan by Vegan Action and free of animal or animal by-products including flesh, bones, dairy, eggs, honey, fur, leather, wool, down feathers, and cosmetics or chemical products tested on animals.
Our Chocolate Peanut Butter Cups and Chocolate Almond Butter Cups are Keto Friendly.
- Chocolate Peanut Butter Cups: Each cup contains only 4 grams of sugar, and 5.5g of net carbs.
- Chocolate Almond Butter Cups: Each cup contains only 3.5g of sugar, and 4g of net carbs.
The Paleo Foundations rules around certified Keto for a snack food is 6-8g of net carbs per snacking occasion, and maple syrup is an approved sweetener. We also deliver a nice amount of healthy fats at 8.5g per cup.
We developed our recipes to be as close to a 1:1 fat to carb ratio as possible, which is also advantageous for a lower glycemic load. We appeal to those healthy snackers who do not like sugar alcohols and/or monk fruit and appreciate the premium taste maple syrup delivers.
Yes! All of our products are grain-free, soy-free, dairy-free, and made without any refined sugars. We also use plant-based, heart-healthy fats like coconut oil and almond butter, which are wholly-embraced by the Paleo community.
No! All of our products are dairy free.
No! All of our products are NON-GMO certified by the NonGMO Project, a non-profit organization, committed not only to verifying and labeling products, but also to supporting and coordinating efforts between seed breeders, farmers, processors and manufacturers. Their efforts protect and expand the availability of NON-GMO seeds, ingredients and products.
We source Fair-Trade dark cocoa powder and vegan dark chocolate chips which are both Fair-Trade certified by Flocert who independently certifies Fairtrade products worldwide. Flocert’s mission is to assure fairness and to help producers, traders and brands spread fair practices across supply chains.
Yes! All of our products are processed in a Star K Certified Kosher facility.
No! All of our products are free of corn, soy, and starches.
We use organic virgin coconut oil for the luxurious taste and mouth feel it gives our Tarts, Cups & Bites. Coconut oil also melts at 76 degrees so when our products begin to reach room temperature, they literally melt-in-your-mouth. We think that melt-in-your-mouth experience is why our products taste so amazing. Coconut oil is also known for its beneficial medium chain fats and is used frequently by athletes and Paleo enthusiasts as an energizing fuel for the body. Coconut oil is also known to be anti-microbial and anti-bacterial.
A Medium Chain Triglyceride (fat) is rapidly absorbed by the body and is quickly metabolized (burned) as fuel, unlike long chain fats. The result of this accelerated metabolic conversion is that instead of being stored as fat, the calories contained in MCTs are very efficiently converted into fuel for immediate use by organs and muscles.
We need fats to be healthy and strong. Plant based fats like those found in nuts, seeds and coconut oil, contain fatty acids that make up our cell membranes, help with brain function, are necessary for the absorption of fat soluble vitamins (including A, C , E, D & K) and for the production of energy and hormones.
Frequently Asked Questions
For Shipping &
How to Store
All orders are shipped in custom insulated boxes with dry ice to keep cool during transit. Please allow 3-5 business days for orders to process. Orders received by end of day Wednesday each week will ship the following Monday.
*Excludes Alaska and Hawaii
We provide shipping via Fedex and they will only accept shipments to a valid street address. Fedex unfortunately does not deliver to P.O. Boxes. Your shipping request addressed to a P.O. Box will be delayed and will require an address correction before shipment.
Store in the refrigerator until ready to eat. Our Snacks can also be stored in the freezer to further extend their life!
Due to food safety concerns, we do not accept returns or exchanges for online orders. If, however, your product did not arrive in good condition or you have any concerns about quality, we want to hear from you!
Simply fill out our contact form or send us an email at hello@hailmerry.com and our Customer Service team will get back to you as soon as possible.
Frequently Asked Questions
For Shipping &
How to Store
All orders are shipped in custom insulated boxes with dry ice to keep cool during transit. Please allow 3-5 business days for orders to process. Orders received by end of day Wednesday each week will ship the following Monday.
*Excludes Alaska and Hawaii
We provide shipping via Fedex and they will only accept shipments to a valid street address. Fedex unfortunately does not deliver to P.O. Boxes. Your shipping request addressed to a P.O. Box will be delayed and will require an address correction before shipment.
Store in the refrigerator until ready to eat. Our Snacks can also be stored in the freezer to further extend their life!
Due to food safety concerns, we do not accept returns or exchanges for online orders. If, however, your product did not arrive in good condition or you have any concerns about quality, we want to hear from you!
Simply fill out our contact form or send us an email at hello@hailmerry.com and our Customer Service team will get back to you as soon as possible.
Cannot Find Your Answer?
Send Us a Message
Cannot Find Your Answer?
Send Us a Message
Mobile phone:
214-905-5005
Email Address:
hello@hailmerry.com